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14 Articles

How to be hyper-decisive

Posted by Tom Cheesewright on

Hyper-decisiveness is a critical part of building a future-ready organisation, but to build it you need more than just technology

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Building the Bionic Banker

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When it comes to our banking interactions, there is good friction and there is bad friction. Eliminate the good friction and you risk customer loyalty.

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What makes bitcoin appealing?

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If bitcoin or one of the other cryptocurrencies can fulfil its promise, there will be no more minimum spend for digital transactions.

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In business, who owns the truth?

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Marketing and sales have overtaken finance in the collection and application of information inside organisations, becoming the new sources ot truth.

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More than money

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Hosting an event for the ICAEW on the UN Sustainable Development goals, I ask, can the next generation reinvent the social contract?

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When convenience trumps trust

Posted by Tom Cheesewright on

Is trust in a legacy brand worth more to customers than the service and convenience of a more agile market entrant? Rarely.

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Tom Cheesewright