Client: Building Societies Association
The Building Societies Association or BSA was originally established in 1869. It is the voice for all 43 UK building societies as well as 6 credit unions. Together these organisations serve around 25 million customers up and down the length of the UK.
Client website: https://www.bsa.org.uk/
Project: The future kitchen
Futurist Tom Cheesewright has spoken twice to the members of the Building Societies Association on the future of banking and customer experience.
