Between 2015 and 2017 I worked closely with Salesforce Commerce Cloud (formerly Demandware) to produce a series of reports on the future of retail. This report was the first piece around which the rest of a two year campaign of white papers, blog posts, lunches and dinners was built. It was an enormously successful campaign, co-ordinated by the marketing agency GroupBrand. You can access the full PDF of the original report – no longer accessible on the original microsite – here.
Feel free to share this with your clients, or use the research in your own work. Or, maybe think about using the toolkit to produce a report like this for your industry?